Companies like Disney, Ritz-Carlton, Mayo Clinic, Starbucks and Southwest Airlines all have one thing in common that has earned them world-class status: Their employee training and engagement that drives exceptional service and customer loyalty. Despite your industry or size, keeping your clients happy and loyal is crucial to your business’s long-term success — and it starts with solid engagement and buy-in from every employee from the C-suite to new hires. Join us as internationally acclaimed keynote speaker Jake Poore and two other dynamic presenters take the stage to strengthen the skills that leaders need to build a culture devoted to excellent client service, every time! All individuals who register before August 27th receive a FREE 1-year MasterClass Membership! This symposium is approved for 4 SHRM credits and is pending CLE credits.